Is there any possibility of data loss with Zentica's backup service?

0% chance of losing even the smallest piece of data. All the infrastructure and tools for creating and managing databases are created by us, you will have up to 10 layers of security without realizing it, and all the copies made are stored in different servers encrypted and without connection outside the local network. Zentica's absolute guarantee and security.

How long does it take from the moment I contract the service until the first backup is made?

In 15 minutes from the time you contract the service we will have made the first backup, once it is done we will proceed to install all the cloud infrastructure that will replicate your application in real time and the configuration of the script in charge of making the backups every 5 minutes, in approximately 7 hours the installation will be finished and your system will be protected against the biggest catastrophe.